• If your paper check was converted to an electronic check directly from the merchant, this clears your account immediately and RCU does not receive the paper check for imaging.
  • It may take one to two business days for your check image to appear on online banking.
  • The check may have cleared your account with the wrong information. Please contact RCU Member Service via the support feature within online banking, or call 1-800-341-9911 if you need a copy of this check.
  • The RCU check imaging system may be currently unavailable. Please check back shortly or contact RCU Member Service via the support feature within online banking, or call 1-800-341-9911.