Once you a in the Pay a Bill page, follow the below instructions to add a new payee.

  • Click Add Payee on the right hand side of the page under the Payees tab.
  • Start to type in the name of the payee in the Payee Name box. As you type, you will see options to choose a known payee. If you see your payee in the dropdown list, click the name and click Continue
  • If you do not see the name in the dropdown list, complete typing the name of your payee and click Continue
  • Enter the Account Number – This field will be required for a known payee that was selected from the dropdown list. This will be optional if the payee was not selected from the known dropdown list.
    • This is your account number with the payee. Enter the account number as it appears on your bill.
    • When making a payment to a person or small business, you may not have an account number to provide. If this is the case, leave the account number field blank.
  • Enter the Payee Address or Zip Code –This is the address to which you send your payment and listed on your bill. In some cases, we do not ask for the entire address and only ask for the payee’s zip code.
  • Optional fields are included, such as a Nickname. Adding a nickname may be beneficial if you have multiple payments going to the same company. The nickname will only appear to you in your Pay a Bill page.
  • Once everything has been added, click Continue
  • Confirm all the details are correct and click Okay

Don't be alarmed if you are not asked for an address to which to send your payment. This means special arrangements are already in place with your payee regarding how to send payments to them. In many cases, a payment is sent electronically and therefore, an address is not needed. In other cases, the payee requires that payments be sent to an address that may be different from the address that appears on your bill.

When your payee is added, it will display on your Payee list on the main payments page. All Payees are listed in alphabetical order.