To add a new payee, click Add on the right hand side of the page under the Payees tab. Once there, you'll start to type in the name of the payee.
As you type, you will see options to choose a known payee. If you see your payee in the drop down list, click the name and the click the Continue button.
If you do not see the name in the drop down list, don't worry, just complete typing the name of your payee and click the Continue button.
You will then be asked for some information about your payee:
- Account Number – this is your account number with the payee. Enter the account number as it appears on your bill. When making a payment to a person and not a business, you may not have an account number to provide. If this is the case, leave the account number field blank.
- Payee Address – this is the address to which you send your payment.
- Zip code – in some cases we do not ask for the entire address of your payee and only ask for the payee's zip code. When prompted to enter a zip code, enter the payee's zip code to which you send your payment.
Don't be alarmed if you are not asked for an address to which to send your payment. This means special arrangements are already in place with your payee regarding how to remit payments to them. In many cases, a payment is sent electronically and therefore, an address is not needed. In other cases, the payee requires that payments be sent to an address that may be different from the address that appears on your bill.
When adding your payee, you can also add an email or phone number, or give your payee a nickname. All of these options are optional.
Once all the information is entered, click Continue at the bottom of the page. You will be asked to confirm all the information entered and then click Okay.
When your payee is added, it will display on your Payee list on the main payments page. All Payees are listed in alphabetical order.