Alerts are messages sent by text or email that allow Royal to communicate account information or reminders that are triggered by conditions you select. Messages are typically sent within seconds or minutes of the condition occurring, giving you more control of your account!
To set up Alerts:
- Click Notifications in the upper right hand corner of the page, and then choose Settings from the bottom of the pop-up box. You can also click the Services tab then choose Alerts & Notifications.
- You will see a table listing the alert types and delivery methods. You can check the box in the email or text column on the left to turn that delivery method on for any alert type. *Note- you can also uncheck the boxes to turn the alerts off.
- Select the account you’d like the alert for by clicking the drop down menu and choose the amount of the alert in the box on the right if applicable.
- You can also click the Add an Alert button to add alerts for any accounts or alert type.
The changes are saved automatically and are effective immediately. You are also able to update the email address or phone number on this page the alerts are being sent to by clicking the links that appear under the current contact information.